FAQ's

How to activate my account ?

Here, at our site of TAJ Class, you do not need to activate your account, you only need to fill the required information while placing the order.

How long will it take for my order to arrive ?

Yes, we do provide a rapid delivery service, Since we have our orders delivered to Jordan with all it’s cities, in Amman, it will take maximum 6 hours to have the order delivered, if your order was from any other city, it will take up to 24 hours.

How can i change my shipping address ?

If you wish to change the shipping for your order, you can do that, if you are inside Amman, you will need to inform us before 2 hours from the delivery time, if you were at any other city, you will need to inform us before 24 hours of the delivery time for your order, you can simply send us a direct message on our mobile, or whats app us on:
(+962) 790857754
Or you can send us an email to:
info@tajclass.com
Including your new shipping address, and we are at your service.

What is the delivery fee ?

In Amman, we might charge you from 1.5 to 3 JOD’s as for delivery fees to be added to your order depending on the area and the location of the delivery, out side of Amman, and for any other city, the delivery fee might differ from 5 to 6 JOD’s depending on the location as well, once you are contacted for the confirmation of your order, you will informed with the delivery fee.

How can i pay my order ?

We have two options to satisfy our customers paying their orders, first, you can pay with cash on delivery method, once you receive your order, or you can pay with credit card also on your door step with a smart credit card machine to have you fully satisfied with our services.

How will my order be delivered ?

If the order is to be delivered inside Amman, our team will be more than pleased to deliver it, if the order was to be delivered to any other city, we might consider deliver your order with any courier company, to have the order delivered within the mentioned time.

How can i track my order ?

After you place your order, we will confirm it with you directly, once we confirm the order, you will be informed with the time period needed for your order to be delivered, at any time you wish to know the status of your order, you can either call or send us on whats app on our mobile number of:
(+962) 790857754
Or if you wish, you can send us your inquiry at:
info@tajclass.com
And we will make sure that you are fully satisfied with our services.

Are the products i will buy original ?

The products we provide are 100% authentic, brought from their main suppliers and delivered to our descent customers.

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