Return & Cancellation Policy
At Taj Class, we strive to provide exceptional service and ensure customer satisfaction. Please review our return and cancellation policies below:
Order Cancellation:
- Non-Refundable Policy: Once an order is placed and confirmed, it cannot be canceled or refunded. We encourage customers to review their orders carefully before finalizing the purchase.
Exchanges:
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Eligibility: Exchanges are only available for customers within Amman.
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Process: To initiate an exchange, please contact our customer service within [number of days] days of receiving your order. Our rider will facilitate the exchange at your specified location.
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Fee: A service fee of 2 JOD will be charged for the exchange process, payable upon the rider's arrival.
Exchange Terms:
Items must be in their original condition, unused, unopened, with all original packaging and tags intact and pictures of the items.
Contact Us:
For any questions or assistance regarding exchanges, please reach out to our customer service team at [email protected] or call us at +962790857754.