Return & Cancellation Policy

At Taj Class, we strive to provide exceptional service and ensure customer satisfaction. Please review our return and cancellation policies below:

Order Cancellation:

  • Non-Refundable Policy: Once an order is placed and confirmed, it cannot be canceled or refunded. We encourage customers to review their orders carefully before finalizing the purchase.

Exchanges:

  • Eligibility: Exchanges are only available for customers within Amman.

  • Process: To initiate an exchange, please contact our customer service within [number of days] days of receiving your order. Our rider will facilitate the exchange at your specified location.

  • Fee: A service fee of 2 JOD will be charged for the exchange process, payable upon the rider's arrival.

Exchange Terms:

Items must be in their original condition, unused, unopened, with all original packaging and tags intact and pictures of the items.

Contact Us:

For any questions or assistance regarding exchanges, please reach out to our customer service team at [email protected] or call us at +962790857754.